STAY Smart Sensible SenS

A Boutique Experience Beyond Expectations

Dear Valued Guests,

Thank you very much for staying with us at SenS Hotel & Spa + Conference Ubud Town Centre, a unique and stylish brand of boutique experience by SereS Hotels & Resorts.

We stand ready to deliver our Value and Service Promise to you, our cherished customers. We uphold a mandate with a mission of high respect for the environment and the community, caring for the health and general welfare of our hotel associates who are uniformly dedicated in their professional attributes. Together with counter-part members of our business community, whom we engage fully toward making the Promise happen with quality service in fair, equitable and trustworthy dealings. Not least for our shareholders, who support, share, and contribute to the vision and financial success of our collective endeavors.

Whether you are here on business, for pleasure or otherwise, we wish you a most pleasant stay with us.

If at any time during the course of your stay your expectations are not being met, please feel free to contact me or our Manager-on-Duty, so that, we may immediately attend to your concerns and needs.

We value highly your feedback regarding the level of our service quality and would sincerely appreciate receiving your comments on the Guest Comments Survey.

Have a very enjoyable day!


Yours Sincerely,

Sven Remo

General Manager